FAQ
Orders, shipping, sizing, payments, returns and support.
Orders
Merch orders are placed through our official checkout partner, Fourthwall. Right after you pay, Fourthwall shows your confirmation and emails it to the address you entered at checkout.
Items are made to order, so changes may not be possible once production starts. Email krumble3d@gmail.com with your order number as soon as possible and we will check with our production partner.
No. You check out as a guest — no KrumbleTV account needed.
Shipping & production
Available delivery countries are shown at checkout once you enter your address.
Everything is printed to order rather than held in stock, so each item is made after you buy it. Estimated delivery times are shown at checkout.
Shipping is calculated at checkout from your address and the items in your cart, before you pay.
Tracking details are emailed by Fourthwall once your order ships.
Sizing
Measure a garment you already like flat and compare it with the size information on the product page.
On each clothing product page — open Size guide next to the size options.
Payments
Merch payments are taken securely by Fourthwall at checkout; the available methods are shown there. Support contributions are taken securely by Stripe. KrumbleTV never sees your card details.
Prices are shown in USD.
Any applicable tax is calculated at checkout based on your delivery address.
Damaged / incorrect items
Email krumble3d@gmail.com with your order number and photos of the item and packaging, and we will help sort it out. The full policy is shown during checkout and in the shop's policy pages.
Email krumble3d@gmail.com with your order number and a photo of what arrived. The full policy is shown during checkout and in the shop's policy pages.
Returns & refunds
Because items are made to order, returns are handled under the store's return policy. The full policy is shown during checkout and in the shop's policy pages.
Approved merch refunds go back to your original payment method. Support contributions are voluntary and are generally not refundable — if something went wrong, email us.
Supporting KrumbleTV
Support goes into making more KrumbleTV — bigger scenes, longer pieces and the tools to make them.
Yes — choose one-time or monthly in the Support section on the homepage. The minimum is $1.
Yes, any time. Email krumble3d@gmail.com and we will stop it before your next payment.
No perks are promised — support is voluntary. Private messages sent with a contribution are only read by the creator and never shown publicly.
General KrumbleTV
A cinematic 3D comedy universe — characters performed, lit and shot in-engine, then cut down to something short enough to watch twice.
On the KrumbleTV social channels — links are in the footer.
Still stuck? Email krumble3d@gmail.com and include your order number if you have one.
